If someone has been bitten by a snake, seek immediate medical care. Do not wait for online identification.
For snake identification
Please use the snake identification submission form so your photographs and observations can be reviewed together. Retain your reference number. Do not post personal information in public comments.
For an existing submission
Reply to an acknowledgement or expert email you received from the project, quoting your reference. The website does not guarantee a reply time. If a bite has occurred, go to hospital; an email enquiry must not delay care.
For website, privacy or content enquiries
The project’s verified general contact address will be published here once confirmed by the site administrator. Until then, do not send confidential documents or use an unverified address found in old template material.
Corrections
When reporting a possible factual error, include the page address, the statement concerned and a reliable reference if available. If your concern is medical, seek care rather than waiting for an editorial reply.